US Rental Terms and Conditions

Rental Terms

Rental Agreement
An equipment rental agreement identifying governing terms and conditions is required for all accounts. Contact In-Situ Rentals for details.

Rental Period
The rental period starts on the day after the equipment is shipped, and billing continues through the day before the equipment is received in Fort Collins, Colorado. Customers will not be billed for Saturday and Sunday if In-Situ Rentals receives the equipment on Monday or ships the equipment on Friday.

Shipment
Typical shipment is via FedEx Priority Overnight. Shipment is prepaid and included in the invoice. Return shipment costs, including insurance, are the responsibility of the customer.

Invoicing
In-Situ Inc. invoices at the end of the rental period, or at 31 days, with 30-day payment terms.

Return Policy

Rental Terms and Conditions

Rental Period – The rental period begins one business day after shipment of equipment to Customer, unless Saturday delivery is requested, in which case billing begins on Saturday. Billing continues through the day before the equipment is received in Ft. Collins, Colorado. In-Situ (ISI) does not bill for Saturday and Sunday if the equipment is received by ISI on Monday. In cases where Customer picks up equipment from ISI, the rental period starts on the day the equipment is picked up and ends the day of return delivery to ISI. The minimum rental period is one day (24 hours).

Shipment – The customer is responsible for shipping charges in both directions. All instrumentation is examined, checked, and cleaned prior to shipment to assure performance. All equipment is shipped standard Federal Express overnight, unless otherwise specifically stated on the purchase order by the Customer. ISI agrees to ship equipment to Customer in compliance with all applicable federal, state, and local rules, regulations, and procedures. Customer agrees to comply with all applicable federal, state, and local rules, regulations, and procedures when returning equipment to ISI and to return the equipment in its original shipping containers, whenever possible. Department of Transportation (DOT) regulations apply to shipments containing potential hazardous material. ISI may ship equipment containing lithium batteries, considered potentially hazardous by the DOT. These regulations apply for shipments either to the Customer from ISI or from the Customer to ISI. Federal laws provide for penalties if such regulations are not followed. ISI is required by law to report any violations known to it. Further information about shipping can be obtained from ISI.

 

Cancellation – Orders that are cancelled less than 24 hours from ship date may be charged a $100 restocking fee. If an order is cancelled after equipment has been shipped, Customer agrees to pay charges incurred by standard rental period as defined above, plus all shipping charges.

Customer Obligations – Equipment is to be returned to In-Situ Inc. by the customer in good condition and repair, wear from reasonable and proper use excepted. Cleaning and decontamination charges will apply if such service is deemed necessary. The customer is responsible for damage to equipment due to abuse, misuse, or negligence and agrees to pay repair or replacement cost. The customer shall not make any modifications, additions, or improvements to the equipment and shall use it only for the purpose and in the manner which the manufacturer intended. Product descriptions and specifications in ISI Catalog reflect representations made by the manufacturers and do not constitute guarantees or warranties of In-Situ.

Inspection – Customer agrees to inspect the equipment on receipt and notify ISI immediately of any damage to the equipment. In the event of any failure caused by shipping, Customer agrees to contact ISI within one day following discovery of the problem for return instructions, and Customer agrees to return the failed equipment with ISI’s instructions.

Rental Agreement – With respect to all rental equipment, CUSTOMER SHALL NOT IN ANY EVENT BE ENTITLED TO RECOVER FROM ISI AND ISI SHALL NOT BE LIABLE FOR, ANY INDIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES OF ANY KIND OR NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES OR REIMBURSEMENT FOR LOSS OF PROFIT, MANUFACTURING COSTS, LABOR COSTS, SALES COSTS, OVERHEAD EXPENSE, AND/OR LOSS OF GOODWILL. UNDER NO CIRCUMSTANCES SHALL CUSTOMER, OR ANY OTHER PARTY, RECOVER FROM ISI FOR ANY SUCH CLAIMS ASSERTED HEREUNDER IN EXCESS OF THE RENTAL PRICE OF SUCH RENTAL EQUIPMENT, WHETHER SUCH CLAIM IS IN THE NATURE OF A BREACH OF CONTRACT OR WARRANTY, OR A TORT, OR A TORTIOUS BREACH OF CONTRACT OR OTHERWISE.